Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour answer warranty with all of our Linux cloud website hosting packages, which means that each assistance request you submit is going to be answered to within 60 minutes max. Our support staff members are educated to quickly resolve any situation and to provide you with prompt information on any situation that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time necessary. Our staff of consultants will be on the web for you 24x7x365 to react to all of your issues and to address any issue you will have. You can easily send us a help support ticket from your Web Control Panel or drop an e–mail any moment. Also, on business days, you’re able to call us or make use of the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • DMcGee Domain Names Based and Hosting has built–in a complete information base into the Control Panel so you can obtain valuable step by step directions at any time. Each section of the Control Panel features its own contextual help area featuring a list of how–to content articles. We have also prepared video tutorials to provide you with a greater idea of how to conduct any presented procedure.