1 hour ticket response
Fast support is our most essential task and that’s why we’ve got a team of practiced support engineers who are prepared to offer a fast solution to any question that you might possibly have. Just open your trouble ticket from the Web Control Panel and we’ll get back to you within one hour at the latest. In fact, we strive hard and aim for a twenty–minute customer support ticket response time.
A Premium Customer Care Service
Each member of our tech support staff has lots of years of experience in the Linux cloud website hosting business and most of them have worked for us for at least five years. They all are ready to respond to all your inquiries in the most competent way possible.
A User–Friendly Help Center Section
In the Web Control Panel you’ll find an intuitive Help Center section where you can get quick tips on how you can use our hosting services. You can get the answers to your inquiries in the F.A.Q. archive, see more hints in the web hosting account management articles or check our step–by–step video tutorials.