Help and Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Answer Guarantee

  • Our technical help Department is present day–and–night to handle all of your service inquiries. Every ticket you post to us will be answered within maximum 60 mins. If your situation calls for assistance from an admin, we will address the ticket to the person on duty and will let you know that the issue will soon be resolved.

  • Top quality support service
  • Top–quality Client Assist Service

  • We will be on line for you round the clock to offer you assistance and client support as well as to help you with any problem that you might come across whilst maintaining your virtual server. We can help you with all pre–installed apps, plus your OS, server management panel (with respect to the VPS type) and the Web Control Panel produced 100% by our developers.

  • Intuitive help center
  • An Educational Help Section

  • In the Web Control Panel that is offered 100% free in your virtual server, you can discover an insightful Help section, that includes all you should learn about supervising your web pages and software packages. We have included a wide array of how–to articles and video courses that display the essential website maintenance duties in an easy to comprehend form.