Installation And Troubleshooting

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Aside from having more resources, a reason why you can get your own hosting server and use it instead of a shared Internet hosting plan is the fact that you are able to install and run a wide selection of software. With a shared account, you'll be able to use applications, which do not require root access and are not installed server-side, so in case you require particular software for your websites, you cannot install it on a shared web server. This is not so with a hosting server of your own where you are able to install anything you want. The downside is that you may not have much experience and taking care of your own server is more complex that managing a shared web hosting account where the provider takes care of most things. This is the reason why we offer another service for our server packages called Installation & Troubleshooting and you may take advantage of it any time that you face any problems with the administration of your hosting server.

Installation and Troubleshooting in VPS Servers

The upgrade can be ordered for any of the VPS server packages no matter the OS and CP which you have selected or the task that you need to be done as our administrators will aid you with everything related to the software on the hosting server. This includes, but is not limited to, installing third-party apps, setting up server options, troubleshooting scripts in case they do not work properly, etc. The upgrade provides sixty minutes of work and if a certain task requires less time, the remaining minutes will be available for the future and shall be listed in the VPS billing Control Panel. You can use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which includes thirty minutes of custom work on your server. In this way, you can work on your websites without needing to worry that you will not be able to use some program or losing time on technological issues.

Installation and Troubleshooting in Dedicated Servers

When you need our upgrade for any reason, you can add it to your dedicated server with a few clicks through the billing CP or if you will require some custom work on the machine the minute it is put in place, you can acquire the upgrade during the signup process and inform us exactly what you need to be carried out, so everything will be ready once your machine is working. 60 minutes of custom work are included to your account each time you obtain the upgrade, so you can employ this service as many times as you need. If some task requires less time to be completed, you will not lose the remaining minutes and they will be available for future tasks. Our upgrade will enable you to concentrate on developing and advertising your sites without spending time on maintaining the dedicated web server or the software set up on it. You can employ it if you also use our Managed Services upgrade, but the 30 min it includes are not enough to execute all of tasks which you require.